Bad our unsupported image format??

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Bad our unsupported image format??

Post by tplambeck » Fri Feb 28, 2020 04:23 PM

I'm getting a strange error when trying to view a PDF file. The file is coming from a memory stream out of a database. The PDF in the image viewer says:

Bad or unsupported image format:
PNG predictor 255 is not supported now.

Any ideas on what the issue might be? I'm able to open other PDFs from the database without issue.

Thanks

Re: Bad our unsupported image format??

Post by Alex » Fri Feb 28, 2020 04:44 PM

Hello,

Can you provide us your PDF document for analysis? If yes, please send PDF document to support@vintasoft.com.

Best regards, Alexander

Re: Bad our unsupported image format??

Post by tplambeck » Fri Feb 28, 2020 05:16 PM

I just emailed it to you thanks!

Re: Bad our unsupported image format??

Post by Alex » Mon Mar 02, 2020 08:54 AM

Hello,

Thank you for PDF document. We reproduced the problem, fixed the bug in PDF decoder and now SDK correctly renders your PDF document.
Version with bug fix will be available this week.

Best regards, Alexander

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