Problem reading qrcode

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Problem reading qrcode

Post by zeshan.ziya » Fri Dec 27, 2019 10:31 AM

Hi,

We are facing problem while reading qrcode if image is a bit tilt or low quality. We tried setting ScanDirection to All directions and Set MinConfidence to 0. Still its not detecting any qrcode. Please help.

Re: Problem reading qrcode

Post by Alex » Fri Dec 27, 2019 11:08 AM

Hello,

Please send image with barcode to support@vintasoft.com, we need analyze your barcode image.

Best regards, Alexander

Re: Problem reading qrcode

Post by zeshan.ziya » Fri Dec 27, 2019 11:20 AM

Hi Alex,

Thanks for prompt reply. I have raised a ticket on https://www.vintasoft.com/support with image. Ticket ID is #CPI-462-14284. Please have a look.

Re: Problem reading qrcode

Post by Alex » Mon Dec 30, 2019 09:35 AM

Hi Zeshan,

Thank you for your ticket. You have the problem because you are using very old version (3.2) of VintaSoft Barcode .NET SDK. Please upgrade SDK and you will be able to recognize all your barcodes.

Best regards, Alexander

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