Forum 'VintaSoft Twain .NET SDK Discussions'

Questions, comments and suggestions concerning VintaSoft Twain .NET SDK.

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Problems with scanning and distortion

Post by BillG » Tue Oct 21, 2008 01:51 PM

When scanning a document by manually pressing scanner buttons, document scans perfectly. When using the library, and programmatically scanning the document, the document appears distorted. This is on an hp N6010 scanjet.

Re: Problems with scanning and distortion

Post by BillG » Tue Oct 21, 2008 04:31 PM

I should add that in the pdf format it appears slanted to the left.

Re: Problems with scanning and distortion

Post by BillG » Tue Oct 21, 2008 05:46 PM

Well I switched and used the WIA driver instead of the twain and that seemed to solve the problem.

Re: Problems with scanning and distortion

Post by Alex » Wed Oct 22, 2008 12:17 PM

Hello Bill,

Please generate a log-file and send it to our support team at support@vintasoft.com. Also we need distorted and good image. Thank you in advance.

Best regards, Alexander

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